Returns & Refunds

Auditory Systems is committed to customer satisfaction, so if you change your mind or your order is not quite right for some reason, it can come back to us anytime within 30 days of the item delivery. Easy return is guaranteed! Once we receive your returned item, we’ll give you a store credit or full refund of the purchase price (less the initial delivery charge), whichever you prefer.

If an item is faulty, you may return it at any time. Please let us know straight away if something in your order is faulty. If we could trouble you to send a photograph of the faulty items/s to us along with your name, your order number and whether you’d prefer a refund or store credit it will help us process your refund or store credit as soon as possible.